HR Interview: Client or Customer Focus: Quiz-3

Question 1:

When dealing with a dissatisfied client or customer, it is important to:





Question 2:

Which of the following actions is NOT helpful in resolving issues with a dissatisfied client or customer?





Question 3:

How can you demonstrate empathy when addressing a dissatisfied client or customer?





Question 4:

When resolving an issue with a dissatisfied client or customer, it is important to:





Question 5:

After resolving an issue with a dissatisfied client or customer, what should you do next?





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